why choose gravitas recruitment?

Welcome to Gravitas Recruitment.  We are a specialist accountancy and finance recruitment agency operating in Exeter and the South West and also place candidates in related office support roles, including HR jobs, PA jobs and secretarial jobs.

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01392 273310

jobs@gravitasrecruitmentsw.co.uk

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Relationship Manager - Exeter

We are actively recruiting a Relationship Manager for a commercial business based in Exeter. This role reports directly into the Team Manager, the purpose of this role is to design, implement and deliver revenue targets by managing proactively a panel of direct clients. The role will focus on providing support, guidance and outstanding customer service highlighting additional revenue opportunities and managing client retention. This role is a mixture of sales and account management. The working environment is that of a collaborative nature, with a fully supported customer services and business development team. This is a full time permanent position offering an excellent salary plus a superb realistic commission structure on top of the basic salary. This role offers a high level of responsibility within the company.

PRINCIPAL ACCOUNTABILITIES:

1.Adhere to all the company’s policies and procedures

2.Demonstrate a commitment to personal development by implementing your personal development plan

3.Maintain awareness of market trends, client and competitor activity, proactively feeding back to the management team within the company and is related companies

4.Ensure the integrity of the data held for each client and prospect within the CRM system and other relevant systems

5.Adhere to the values of the business and its related companies

6.Put the clients and prospects of the business and its related companies at the heart of what you do, making sure that all engagements are profitable to the client, yourself, the company and its related companies

7.Contribute to the Direct revenue and profit expectations by achieving engagement and KPI targets across all services

8.Agree and complete a fact find for each allocated Direct member, which identifies business opportunities and documents agreed actions and store on the CRM system.

9.Work with the Head of Distribution, Team Manager and Business Development team to develop the proposition and market knowledge contributing to achieving an agreed number of new clients and an improvement in the average client value

10.Work with the Head of Distribution, Team Manager and Business Development team to maximise your panel of clients’ engagement strategy with a focus on understanding and developing long term client strategies

11.Maintain regular contact with your panel of clients in line with a core KPI which will be agreed with the Head of Distribution, Team Manager and your client

In conjunction with the Head of Distribution’s plan, implement bespoke campaigns, sales and marketing initiatives to fully maximise business potential.

Salary £22,000-£24,000 Basic, Plus £12,000 OTE

 

This vacancy is being handled on an exclusive agency basis by Gravitas Recruitment ( SW ) LTD
 

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Registered Office: 3 Bystock Terrace, Exete, Devon, EX4 4HY 01392 273310 |
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